Different ways the items become available for shipping
Our Shopping Mall endeavors to ship out all packages as soon as possible
If ordered-items are in stock Dolk shipping department, the items should be shipped out within a couple of days.
If the doll manufactures have ordered-items in their stock, the items should be shipped out within a week.
Many doll makers start making dolls only after customers complete their full payment. If it is the case it will take about a month and up to 3 months for the item to be shipped out.
For dolls that are available for sale only during a limited period are, most of the time, made only after that period is over. In this case, even if our customers complete the payment earlier than the last day of the available period, they have to wait until the period is over for the dolls to enter the making process.
The Process to Shipping
1. Receive an order.
2. Confirm a payment (The payment does not have to be full in case of layaway).
3. Order items from manufactures.
4. Manufactures make the ordered items and send them to Dolk Shipping Department.
(Our major shipping center is in Korea, but products may be shipped out from different countries depends on our convenience.)
5. Upon receiving the products Dolk shipping representative will inspect and pack the items.
6. Ship out by EMS (A tracking number will be sent to customer's E-mail account)